Residential Aged Care Services

Supporting Compliance, Nourishment, and Joy Through Food

At Optimum Intake Dietitians, we believe food is more than fuel, it’s connection, comfort, and care. Our dedicated Residential Aged Care team works alongside aged care providers across the Central Coast, Newcastle, Sydney, and remotely in rural and regional areas to deliver expert nutrition services that are compliant, compassionate, and consumer-focused.

Our Approach: More Than Nutrients on a Plate

We understand the pivotal role food plays in the physical, emotional, mental, and social wellbeing of older Australians. That’s why we don’t accept that malnutrition and weight loss are inevitable in older age. Instead, we recognise these as signs that nutrition and mealtime support need to be adapted.

Our dietitians provide tailored, evidence-based strategies to support residents with:

  • Poor appetite or altered taste

  • Swallowing or chewing difficulties

  • Chronic conditions or complex medical needs

  • Cultural or personal food preferences

  • Changes in cognition, mobility or independence

We work hard to ensure every resident is well-nourished, enjoys their meals, and has access to food that enhances both quality of life and health outcomes.

Compliance with Aged Care Quality Standards

With the introduction of the Aged Care Quality Standards (2024), food, nutrition and dining experiences are recognised as core to safe and quality care. Our team supports your facility to meet and exceed expectations in:

Our dietitians are well-versed in the regulatory requirements and quality indicators, ensuring that your organisation is:

  • Accreditation-ready

  • Proactively managing risks

  • Improving resident satisfaction with meals and mealtimes

A Collaborative, Whole-of-Facility Approach

We don’t just work with residents, we partner with your entire team. Our collaboration with:

  • Facility Managers

  • Care and Clinical Staff

  • Catering Managers and Chefs

  • Allied Health and Lifestyle Teams

    ensures food and nutrition are integrated into all aspects of care and operations.

From menu reviews and IDDSI implementation to malnutrition screening protocols, our support is practical, aligned with best practice, and tailored to your facility’s needs.

Why Choose Optimum Intake?

  • A dedicated Residential Aged Care team with aged care expertise

  • Flexible service delivery – onsite or remote

  • Focused on nourishment, enjoyment, and individualised care

  • Supportive of accreditation and quality improvement goals

  • Experienced in Home Care, CHSP and DVA nutrition services too

Residential Aged Care Dietitian image
Aged Care meal

Optimum Intake Dietitians are the professionals to provide nutrition screening, assessment and medical nutrition therapy to older Australians experiencing:

  • Malnutrition and dehydration,
  • Dysphagia (swallowing problems),
  • Chronic disease (e.g. diabetes, cardiovascular disease, renal failure),
  • Enteral tube feeding,
  • Dementia care,
  • Wound care,
  • Food allergy and food intolerance.

What makes us so different?

At Optimum Intake Dietitians, our dedicated Residential Aged Care team specialises exclusively in aged care nutrition, it’s not just part of what we do, it’s our focus. Our team brings extensive experience, sector-specific knowledge, and a deep understanding of the unique challenges and opportunities within residential aged care settings.

We take the time to understand your facility, your residents, and your goals, delivering tailored, practical solutions that enhance both resident wellbeing and regulatory compliance.

Leading the team is Holly Pickford, an experienced and passionate dietitian who provides clinical support, guidance, and quality improvement leadership across our Residential Aged Care services. Holly plays a key role in connecting our work with the Aged Care Quality Standards, supporting our team and partnering with facilities to make meaningful improvements in food and nutrition care.

“The best part of my job is contributing to a positive workplace culture and ensuring that the Residential Aged Care team at Optimum Intake Dietitians feel supported. We can make such a difference in providing a link between management, clinical and catering teams in Residential Aged Care Facilities. The part I find most satisfying is when we have built a relationship of trust and established a plan, whether that is around malnutrition screening as a team, or coming up with an intervention for an individual. Knowing that our team works hard to establish nutrition care aligned with the Aged Care Quality Standards and works together alongside passionate teams in Aged Care Facilities, making a difference to those who need it most is the best part of my role.”
Holly, Team Leader

Please note:
All Optimum Intake Dietitians attending on-site visits in residential aged care facilities meet the required government and sector-specific compliance standards, including:

  • Up-to-date COVID-19 and influenza vaccinations, as per current public health orders

  • National Police Check and NDIS Worker Screening (where applicable)

  • Adherence to infection prevention and control protocols, including hand hygiene, PPE use, and risk minimisation strategies

  • Commitment to Standard 6: Safe and effective care under the Aged Care Quality Standards, ensuring we support the safety, dignity and wellbeing of every resident

We work collaboratively with each facility to meet site-specific entry requirements and ensure our services are delivered safely and respectfully.

profile pic holly

Holly Pickford

Aged Care Team Leader

Companies We Work With

peninsula logo
Rsl life care logo
evergreen logo
Alino logo
bluewave living logo
Opsl healthcare logo
presbyterian aged care logo
Hunter Valey care logo
Nccca logo
Christaselphian Logo
Bupa logo

Frequently Asked Questions:

What nutrition services does a dietitian provide in residential aged care?

Dietitians in residential aged care deliver menu reviews and planning, texture-modified diets, malnutrition screening, staff education, mealtime audits, resident assessments, and individual nutrition care plans tailored for older adults.

Why is specialised nutrition so important in residential aged care?

Proper nutrition supports immune function, wound healing, muscle strength, and quality of life. In a residential environment, risks like unplanned weight loss, dehydration, malnutrition, and swallowing difficulties are higher, and a dietitian helps prevent these and supports health outcomes.

Can a dietitian help review and improve the menu in my aged care facility?

Yes. We analyse the existing menu for nutritional adequacy, variety, seasonal produce, resident preferences, cost constraints, fortification strategies, and foodservice practicality. We provide actionable recommendations and ongoing monitoring to optimise dietary quality.

How does resident assessment and monitoring work in aged care settings?

We carry out individual assessments (e.g. weight, BMI, intake, lab values, appetite), risk screening (malnutrition risk, weight loss), and regular reviews. We track outcomes, adjust care plans, and provide reports to facility leadership, nursing teams, food service and allied health.