Sometimes taking the trip to your dietitian’s office can be difficult (especially during covid). It removes the barrier of only accessing services in your local area so that you can now link with our highly skilled and experienced dietitians in a flexible and more accessible option via online consultations.

With online consultations you get to have the experience of a face-to-face consultation with your dietitian (via webcam) from the convenience of your home or office, in a place you feel comfortable to discuss your health related details.

online-consultations

You may be miles away from your dietitian however the consultation will be very similar, as if you were sitting in the consultation room in our office. The ability to see the dietitian via webcam and vice versa makes communication far superior than talking on the phone or via email. It also allows us to show you diagrams from our white board, paper sheets and books or use PowerPoint slides projected directly onto your screen. You can also share information, pictures, food labels, products or equipment via your webcam to help further inform your dietitian. Your dietitian can also send you any necessary information sheets via email during the consultation for you to refer to afterwards.

What is Coviu?

Coviu is a software application that enables users to chat over the internet for free via a smart phone, computer or laptop device. This platform integrates into our electronic health system to create a seamless process for us to connect with your for your appointments.

How do I book a Telehealth consultation?

  1. Call our office on 0499 008 451 to book your online appointment. We will ask for your email address so that your dietitian can send you a weblink to join on the day. You do not need to download any Apps. 
  2. You will click on your weblink in the appointment email we send and this will take you to a virtual waiting room. Your dietitian will then open the session for you to begin.

Important Notes:

  • We are registered with all private health funds, Medicare, NDIS and DVA. Some people may be eligible for rebates from online Medicare, NDIS and DVA appointments. We will discuss your eligibility for these rebates at the time of booking your sessions. Some private health insurance companies may offer a rebate so please check with your individual health fund. 
  • We require 24 hours notice of cancellation for all in-person and online dietitian appointments. This can be done by calling our office on 0499008451 or emailing us at admin@optimumintake.com.au

We look forward to providing nutrition support to you via online consultations.

If you have further questions please call our office on 0499008451.