Individual Consumer Services

Timely, Tailored Nutrition Support for Better Resident Outcomes

At Optimum Intake Dietitians, we deliver responsive, compassionate, and clinically excellent nutrition care for older adults living in residential aged care. We understand the complex needs of this population, and we pride ourselves on quick response times, respectful communication, and a truly person-centred approach.

Our services are aligned with the Strengthened Aged Care Quality Standards, especially Standards 1, 3, 5, and 6, ensuring your residents receive care that is safe, dignified, and effective.

Our Approach

Every resident referred to us receives an individualised nutrition assessment and care plan that addresses their current dietary intake, medical conditions, nutrition goals, preferences, and psychosocial needs. We:

  • Collaborate with care staff, GPs, nurses, and catering teams

  • Assess oral intake, weight trends, hydration, supplements, and dietary concerns

  • Contribute to the Nutrition Care Plan and documentation

  • Provide a comprehensive report with clear, actionable recommendations

  • Reassess and review care to ensure our interventions are working and meaningful

  • Align all care to the resident’s wishes, goals, and dignity

Our Signature Philosophy: Food First – Supplement Where Necessary

We are strong advocates of a food-first approach, helping residents improve nutrition intake through real food and mealtime enjoyment. Where Oral Nutrition Supplements are required, we:

  • Monitor them closely for effectiveness, acceptance, and waste

  • Prevent unnecessary costs by discontinuing ineffective supplement use

  • Recommend only evidence-based dosages that reflect the latest clinical research

Why Refer to Us?

Our Accredited Practising Dietitians provide targeted support for:

  • Unintentional weight loss or risk of malnutrition

  • Pressure injuries and chronic wounds

  • Dementia-related nutrition support

  • Dysphagia and IDDSI texture-modified diets

  • Bowel and digestive concerns

  • Diabetes and blood sugar management

  • Food intolerances and allergies

  • End-of-life or palliative care nutrition

  • Hydration and oral nutrition supplement reviews

  • Culturally appropriate nutrition care

We assess, advise, implement and review, ensuring no opportunity is missed to improve nutrition, reduce risk, and enhance quality of life.

Quick Response & Flexible Delivery Options

We pride ourselves on being accessible, fast to respond, and easy to work with. Our referral pathways are simple and flexible, with prompt turnaround for bookings and support.

Choose from:

Standard On-Site Visits – Our preferred model for full assessments and face-to-face interaction
Limited-Contact On-Site – For high-risk environments or infection control
Remote/Telehealth Services – A streamlined virtual option, including:

  • Pre-assessment data collection from your team

  • Scheduled online or phone meeting

  • Virtual resident consultation (where appropriate)

  • Comprehensive follow-up report for clinical and catering teams

What Makes Us Stand Out?

✔ Rapid response to referrals and urgent requests
✔ Warm, experienced local team of aged care dietitians
✔ Reduction in supplement costs and improved clinical outcomes
✔ Tailored reports that support Quality Indicator reporting and funding
✔ Expert guidance on complex cases, including wounds, dysphagia, and dementia
✔ Support for accreditation and Basic Daily Fee Nutrition Supplement compliance
✔ Transparent, consistent communication with your team
✔ Consumer-focused support grounded in dignity, choice, and enjoyment

Let’s Partner to Improve Care

Optimum Intake Dietitians are proud to deliver aged care nutrition that’s clinically sound, cost-effective, and person-centred. We are here to make your job easier, your residents healthier, and your care outcomes stronger.

Ask us about our complimentary education session or a free round of malnutrition screening in a high-risk area of your home.