Natalie
Administrator
Natalie is a valued member of the Optimum Intake Client Care Team, bringing more than eight years of experience across customer service and healthcare settings. She is passionate about creating a welcoming and supportive experience for every client, helping individuals and families feel comfortable and confident from their very first interaction with our practice.
Natalie assists clients with enquiries about our dietitian services and provides support with appointment bookings, Commonwealth Home Support Programme (CHSP), Support at Home, and third-party funded services. She understands that navigating healthcare services can sometimes feel overwhelming and enjoys helping clients find the information and support they need.
Having experienced food intolerances herself, Natalie appreciates the difference that expert dietetic support can make in improving health, wellbeing, and quality of life. This personal insight helps her connect with clients and understand the importance of compassionate, client-centred care.
Whether you’re visiting our Tuggerah clinic or calling the practice, Natalie is often one of the first friendly faces or voices you’ll encounter. She takes pride in helping clients feel welcomed, supported, and connected to the right services for their individual needs.